Faq

After entering the clinic, the physiotherapist will greet you in waiting area to introduce himself and take you to the treatment room. Your first appointment would last for 45 minutes (Asking question about your problems and health + physical examination). Following assessment, the physiotherapist will discuss about the diagnosis, treatment options, likely outcomes, recovery time frame for a problem, rehab protocols. You are always welcome to ask any question you may have so that you can make informed choices about your treatment. With shared decision making you and your physiotherapist will work towards the specific goals with PhysioRx REHAB to REVIVE your health and wellbeing. You may decline any treatments you do not wish to consent to and have the right to do so at any time.

Physiotherapy is mostly active treatment not passive treatment. You will be given strengthening and mobilizing exercises to help to achieve our goals. Your physiotherapist will reassess in the follow up treatment session and the exercises intensity will be progressed according to your improvement.

It would be helpful for the physiotherapist if you have been given a referral letter from GP; any previous x-ray, MRI scan reports, any previous treatment or assessment records you may have.

It depends on individual and the nature of problems. Many problems can be treated within 3-4 treatment sessions. some problems may have chronic nature or long-standing history which will need more sessions. Usually, any positive outcome with physiotherapy treatment requires 8-10 treatment session. If for some reason, if you have not made improvement, we will refer you onwards to your GP. To prevent reoccurring problems, we advise maintenance therapy which will be once every 6-8 weeks’ time depending on the nature of the problems.

You are welcome to bring one family member or a friend with you. If you have any language barrier, we advise to come with a friend or family member to be an interpreter. If you need chaperone at any time, please advise your physiotherapist. Due to current COVID-19 facemask is must inside the clinic unless exempt from facemask wearing.

Appropriate comfortable clothing during physical examination to help us to assess the problem and plan the gold standard rehab plan for you. Wear loose comfortable clothing. Your physiotherapist with prior consent may ask you to remove your top if necessary for neck, thoracic spine, shoulder problems so ideally wearing a vest top would be advisable. Your physiotherapist with prior consent may ask you to remove your trousers, if necessary, clinically to assess lower back, hips so ideally wearing a shorts would be advisable. If you are unsure or have any other queries which we may have missed to explain here please contact us anytime by phone or email and we will do the best of our ability to fit your needs.

Not necessary however if you have a referral letter from GP to have physiotherapy then it would help your physiotherapist in assessment and treatment.

A typical physiotherapy treatment session depends on the problems. Usually involves hands-on manual therapy techniques like deep soft tissue massage, myofascial trigger release, Muscle Energy Techniques, mobilization, manipulation and exercises prescriptions.

Yes, if appropriate acupuncture is used as a treatment. The Physiotherapists are registered with the(Acupuncture association of chartered physiotherapy (AACP)

Your physiotherapist will be wearing facemask at all times. We advise you to have facemask for your safety and others. No need to wear facemask if medial exempt. The treatment couch and seating area will be cleaned between patients using anti-viral and antibacterial wipes and there are hand sanitizer/gel available for you to use if needed.

We kindly request patient to rebook the appointments you may have booked if having symptoms like continuous cough, no sense of smell or tase, fever and family members being isolated due covid positive. No cancellation charges for this.

It would be helpful for us to plan our busy clinical day to hep our patient so ideally 24 hours’ notice to cancel and rebook your appointments please. In case of emergency, we accept late cancellation with no charge.

It would be helpful for us to plan our busy clinical day to hep our patient so ideally 24 hours’ notice to cancel and rebook your appointments please. In case of emergency, we accept late cancellation with no charge.

As always for any profession to excel, the client’s feedback is vital so we request to give your feedback in our social medial and google reviews page. In other hand if you have any concerns or if you want to make any complaints, please write to us at contact.physiorx@gmail.com.